Get found online and in person.
Be ready to respond, follow through, and save time.
For independent businesses in Scranton.
Get found.
Help nearby people find you online, around town, and when they need you.
Be ready.
Reply quickly, send quotes sooner, and keep customers informed.
Keep growing.
Cut repeat work, ask for reviews, and stay in touch with past customers.
Across more than 30 years of work, I’ve been a consultant, employee, manager, director, and owner. I’ve also been the customer waiting for an answer.
That perspective shapes how I work. I listen carefully, consider the people affected, and explain the plan and cost before we begin.
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Tell me what is going on and how you would like me to reply. You can bring up more than one thing.